MSP Community Success Road Shows are designed to provide you with education on the latest technology and trends that are shaping the future of managed services. Industry leaders Autotask, Level Platforms and Intronis have joined together to offer you this terrific opportunity to learn and network with your peers.


9:00-9:30 AM: 
Registration & Coffee

9:30- 12:30 PM:
  General Session & Breakouts
  • Service Level Management - Monitoring and Measuring your Performance
    Len DiCostanzo
    , SVP Community & Business Development, Autotask Corporation
    This session will introduce you to Service Level Management strategies you can use to: define managed services and bundles, set KPI's, analyze performance metrics, and better communicate your value to your clients.

  • Defining your Managed Service and Your Recurring Profit Stream
    Rob Rae
    , Director of Partner Development & Operations, Level Platforms
    Learn to clearly communicate your value to end clients to better leverage opportunities in network assessments, mobile device management, NOC and Help Desk services and much more.

  •  Easily hook New Customers with the Cloud
    Ted Roller
    , VP of Channel Development, Intronis
    A Practical Method for Customer Acquisition (adding a new revenue stream) using Intronis.

  • Partner Breakouts
    Choose your breakout : Autotask, Level Platforms or Intronis

    Meet with other customers of Autotask, Level Platforms or Intronis to network, get the latest on product development and share best practices with your peers.

12:30-1:30 PM:  Lunch
& Networking

(Renaissance Chicago Downtown)